Agreement and provider
By creating an account, using onemind, or purchasing a subscription, you agree to these terms with the operator of the onemind BETA, referred to as “onemind,” “we,” or “us.” onemind supplies and licenses the BETA product. Paddle is the seller and Merchant of Record for transactions it processes. If you use onemind for an organization, you confirm that you have authority to accept these terms for it. Private legal notices may be submitted through the request form linked below.
Eligibility
You must be at least 18 and legally able to enter a contract. onemind is intended for professional and organizational use, not use by children. You must provide accurate information and comply with laws that apply to you, your organization, and your content.
BETA status and purpose
onemind BETA is a public, pre-release test service. It is incomplete, has not been fully tested, and may contain serious defects. BETA access lets users evaluate early workflows and give feedback; it is not a promise that any feature or commercial release will become available. “BETA” includes the website, hosted service, macOS app, command-line tools, Matrix, Sync, the onemind agent, plugins and connectors, Mind storage, AI-tool adapters, and related test features made available during the BETA period.
Permitted BETA use
onemind helps people and AI tools work from shared team context. During BETA, use it only for evaluation, testing, and non-critical work. Do not rely on it for production operations, legal or regulatory compliance, emergency or safety functions, medical or financial decisions, irreplaceable records, or any activity where an error, outage, security incident, or loss of data could cause material harm. Enterprise, regulated, or production use requires a separate written agreement.
Accounts and teams
You are responsible for accurate account information, protecting access credentials, and activity performed through your account. Workspace administrators control membership, roles, permissions, and billing for a Team workspace. A Personal workspace's owner manages its billing. You must promptly report suspected unauthorized access.
Plans, billing, and renewal
onemind offers Free and Pro for one person, Team Starter and Team Growth for Teams, and Business under a separate written contract. Current self-service prices are US$20 per month for Pro, US$20 per seat per month for Team Starter, and US$40 per seat per month for Team Growth. A Team plan purchased at checkout requires at least 2 and at most 100 seats. A Team administrator may also purchase a single seat for one named Team member. Before you pay, the pricing page and checkout show the price, taxes calculated by Paddle, seat quantity, and renewal date; if checkout differs from these terms, checkout controls for that purchase. Current self-service subscriptions renew monthly until canceled. A subscription purchased under an earlier price keeps the billing term shown in its Paddle checkout and receipts until it is canceled. A price change applies to an existing subscription only from a later renewal period and after reasonable advance notice. The Free plan has no refund value, and its allowances may change or end during BETA. Payment does not convert BETA into a finished product or create a service-level commitment.
Plan allowances and points
Each plan lists allowances for connected AI tools, Mind storage, and, for some plans, monthly points, as shown on the pricing page and at checkout. Team allowances are pooled across the Team's paid seats. Writes that would exceed a storage allowance may be refused. Some plans list a monthly points allowance. Points are not counted or enforced during the BETA; we will explain how points are used, reset, and limited before we start counting them. Allowances may change during BETA. For a paid plan, we will give reasonable advance notice of a material reduction, subject to urgent security, legal, or operational needs.
Free trials
The first Team workspace created by an active account with a verified email address may receive a 30-day Team Starter trial for up to 50 active members, if that Team has had no previous trial or paid subscription. Each account can receive only one first-Team trial, and Personal workspaces and Teams you join do not count. onemind may also grant other trials, each for the period shown when it is granted. A trial requires no payment card, belongs to the workspace, and covers the workspace's active members up to the stated limit. It does not create a paid subscription, never charges automatically, and ends on its stated end date, after which the workspace returns to its ordinary free or paid allowances. There is nothing to cancel, and a trial has no refund value. A paid subscription takes precedence over a trial, and trials do not stack. onemind may change or withdraw trial offers for future grants.
Cancellation, plan changes, and downgrades
How you cancel depends on how the subscription was purchased:
- Pro: choose “Manage billing” in onemind Settings to open Paddle's billing portal, use the manage-subscription link in Paddle's emails, or contact Paddle Buyer Support.
- Team member seat subscriptions: Team administrators buy and manage these seats. An administrator can cancel a member's seat subscription, or undo a scheduled cancellation, in onemind Team billing. The cancellation is scheduled for the end of that seat's current billing period and appears in onemind after Paddle confirms it. Members who are not administrators should ask an administrator.
- Team subscriptions purchased for several seats: use the manage-subscription link in Paddle's emails or contact Paddle Buyer Support.
- In every case, the person who completed the Paddle checkout can use Paddle's emails or Paddle Buyer Support. If a payment is past due, cancellation in onemind may be unavailable; use Paddle's emails or Paddle Buyer Support instead.
Cancellation prevents the next renewal and normally takes effect at the end of the current paid period. Removing a member from a Team does not cancel a seat subscription purchased for that member. Cancel the seat before removing the member; after removal, an administrator can no longer cancel that seat in onemind and must use Paddle Buyer Support. Subscription changes take effect in onemind only after Paddle confirms them.
An upgrade, such as moving a member's seat from Team Starter to Team Growth, is charged immediately on a prorated basis. Other plan changes and downgrades are not self-service during BETA. To move to a lower plan, cancel the current subscription and purchase the plan you need after the cancellation takes effect, or ask for help through the private request form.
Paid access continues while Paddle reports the subscription as active, trialing, or past due, and ends when Paddle reports it as canceled, paused, or expired. When paid access ends, the workspace returns to its unpaid allowances. A Team whose members need more paid capacity than its subscriptions cover may become read-only for new changes as soon as its paid capacity falls short, and stays read-only until capacity is restored. onemind does not delete Team membership or content solely because paid access ends, but you should export or back up content you need.
Orders and payment provider
Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record for onemind orders and processes payment, tax, receipts, billing support, subscription changes, and returns. Paddle's buyer terms and the price and renewal information presented at checkout also apply to the transaction.
Your content, test data, and backups
You retain rights in content you submit. You grant onemind a worldwide, non-exclusive permission to host, copy, process, transmit, and display it only as reasonably necessary to operate, test, secure, maintain, troubleshoot, and improve the BETA. You are responsible for the necessary rights, notices, consents, and lawful basis for content and personal information you submit. Do not submit production secrets, regulated data, special-category or highly sensitive personal data, irreplaceable records, or content you cannot lawfully expose to an experimental service or configured AI provider. Team administrators control membership and workspace content. Keep an independent current backup of everything important.
Rapid changes and possible data loss
BETA features, limits, interfaces, APIs, storage formats, integrations, pricing, and documentation may change without the compatibility or notice expected from a finished product. We may reset test environments, remove unsupported data, disable integrations, or require users to recreate configuration when reasonably needed for development, security, or reliability. We will take reasonable care, but we do not guarantee preservation, recovery, export, or continued compatibility of BETA data.
Acceptable use
You must not use onemind to violate law or another person's rights; distribute malware; obtain unauthorized access; interfere with service security or availability; evade plan limits; use connected tools, Matrix, Sync, or plugins to access another person's device, account, or files without authorization; or upload content you are not permitted to use. We may restrict access when reasonably necessary to protect users, onemind, Paddle, or the public.
AI and third-party services
onemind may connect to AI providers, Paddle, Google, and other services. Their terms and privacy notices govern their services. AI output and BETA-generated suggestions, including output from the onemind agent, Mind Check, and other onemind-operated AI features, may be inaccurate, incomplete, insecure, offensive, or unsuitable. They must be reviewed by a qualified human and must not be treated as professional legal, medical, financial, security, or safety advice. You decide what content to submit to AI features and connected tools, and you remain responsible for how you use their output. onemind is not responsible for a third party's independent acts or availability.
Connected AI tools, Matrix, Sync, and your devices
Matrix, Sync, plugins, and connectors link onemind to AI tools on members' own devices. The following applies to them:
- Matrix can send tasks to AI tools, such as Codex, Claude Code, or Grok Build, that run on a member's own Mac through the onemind macOS app, inside a Project folder the member chooses. Those tools run under the member's own accounts with their providers, and those providers' terms, plans, usage limits, and charges apply.
- A tool asks for permission only as its own settings require, and some tools act without asking. Only the device owner can approve a permission request on that device. The device owner decides which requests to approve and is responsible for the actions they allow the tool to take on their device and in their files and accounts. A request that is not answered in time expires and is treated as declined.
- When a member assigns a task to another member's tool, nothing starts until that tool's owner approves. Administrators cannot approve on the owner's behalf, and editing the task withdraws a pending approval. The member who writes a task is responsible for its content.
- onemind stores task details, tool progress and replies, a redacted run summary, and permission requests with their details, which can include commands or file paths. Members of the Team that owns a task can see its activity. Do not put secrets in tasks.
- Sync and Mind packages write files into your local Project folders and into AI-tool instruction and configuration files in your home folder, such as AGENTS.md or CLAUDE.md. Connect adds onemind to a tool's MCP configuration. Sync keeps content outside its own marked sections and backs up files before it writes, and you can restore a backup. Cloud backups of Project files count toward your storage allowance. Keep your own backups, such as version control, and review changes. In Automatic mode, Sync applies each approved Mind update to your files without asking again.
- The onemind agent, Mind Check, and other onemind-operated AI features use third-party AI providers and produce suggestions and drafts that must be reviewed. The onemind agent does not run code or change files on your devices, and an action it proposes runs only when a member chooses to run it. A Mind Check that finds no risks is not a guarantee of safety.
- onemind does not control third-party AI tools, their models, their permission prompts, or their outputs, and is not responsible for their independent acts.
- onemind plugins and connectors for AI tools are installed only when you choose to install them. If you obtain or install one through an AI tool's plugin marketplace or another third-party distribution channel, that channel's terms also govern that distribution. Components onemind provides under a separate license, such as an open-source license, are governed by that license.
Testing and feedback
You are not required to provide feedback. If you voluntarily provide bug reports, suggestions, evaluations, or other feedback, you grant onemind a perpetual, worldwide, irrevocable, royalty-free right to use, modify, commercialize, and incorporate it without restriction or payment. This does not transfer ownership of your workspace content. Unless information is marked confidential in a separate written agreement, do not submit confidential information as feedback.
onemind ownership
onemind and its licensors retain rights in the service, software, branding, documentation, and related technology. These terms grant a limited, non-exclusive, non-transferable and non-sublicensable right to use the service during the applicable account or subscription period. If you voluntarily provide feedback, onemind may use it without restriction or payment, but will not identify you publicly without permission.
No BETA service level
The BETA may be slow, unavailable, insecure, inaccurate, or interrupted. There is no uptime, support-response, recovery, performance, compatibility, or feature-completion service level unless a separate signed agreement expressly provides one. We may suspend, limit, or discontinue any BETA feature or the BETA itself. For paid access, we will give reasonable notice of a material reduction when practical, subject to urgent security, legal, or operational needs and mandatory refund rights.
BETA disclaimers
To the extent permitted by law, the BETA is provided “as is,” “with all faults,” and “as available.” You knowingly accept the heightened risks of pre-release software. We disclaim implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, title, and non-infringement. We do not promise uninterrupted operation, security, accuracy, completion, permanent retention, recovery, compatibility, or that defects will be fixed. These disclaimers do not exclude warranties or consumer rights that cannot legally be excluded.
Limitation of liability
To the extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, or consequential loss, or for lost profits, revenue, goodwill, data, or business opportunity. onemind's total liability arising from the BETA will not exceed the greater of US$100 or the amount paid for the affected subscription during the 12 months before the event giving rise to the claim. These limits do not apply where liability cannot lawfully be limited, including fraud, wilful misconduct, or death or personal injury caused by negligence where applicable.
Suspension, termination, and the end of BETA
You may stop participating at any time and may cancel a paid subscription as described in the Cancellation section above. We may suspend or terminate access for a breach, security or operational risk, unlawful use, fraud, nonpayment, legal requirement, inactivity, capacity limit, or because a test or the BETA is ending. Advance notice or an opportunity to remedy may not be possible during BETA, although mandatory rights remain. Your right to use the BETA ends on termination; export anything you need beforehand. Ownership, feedback rights, accrued payment obligations, disclaimers, liability limits, and provisions that by nature should continue survive.
Disputes and mandatory law
Before starting formal proceedings, each party will make a reasonable good-faith effort to resolve the dispute through written notice submitted through the private request form. Any dispute is subject to the law and courts determined by applicable conflict-of-law rules. Mandatory consumer protections and rights to approach a regulator or small-claims body remain unaffected.
General terms
These terms, the Privacy Policy, Refund and Cancellation Policy, Paddle's buyer terms for a transaction, and any signed order or enterprise agreement form the agreement for the service. A signed agreement controls if it expressly conflicts with these website terms. You may not assign these terms without consent; onemind may assign them in connection with a reorganization, financing, or sale of the business. If a provision is unenforceable, the rest remains effective. Failure to enforce a provision is not a waiver. Neither party is responsible for delay caused by events reasonably outside its control.
Support and policy changes
For private account, legal, privacy, or billing-related support, use the private request form. Public GitHub issues may be used for non-confidential product bugs only; never include account information, personal data, credentials, or private team content. For order, payment, cancellation, or refund help, use Paddle Buyer Support. We may update these terms prospectively. We will provide reasonable advance notice of a material change that adversely affects an active paid subscription unless an urgent legal or security reason prevents it.